Nokia vision 2016 | Coming back of Nokia is worth? SYMBIANMAC!

How Nokia started and where it stands now?

Customer Support :

                    I remember my experience with Nokia N95. I was wondering how can I solve my hardware issue because there was no Nokia Care Center at that moment. So I mailed Nokia. Got reply within 24 hours! they never asked me where I am from, they were just helping Nokia customer who was big fan of Nokia smartphones. However, my issue was not solved in 2-3 emails ( for every email they just took 24 hours to respond  so 2-3 days). They started calling me on my personal number to solve my issue ( international calls). In next few calls they somehow arranged a person who speaks my local language to get more clear details. It was not a software issue so physical support was required. My phone was still not turning on and problem existed. I lied that my issue is solved and they asked me whenever i need help reply to the email ( discussion ). In next 1-2 months I got news about Nokia Care Center is being opened in my city! . I visited Nokia Store and local person was not so welcoming. Nokia called me from Singapore and told me about their new store , I told them about the unpleasant behavior of local salesman. In next 2 hours I got call from store please visit us again, we are sorry for not assisting your properly. 
They checked my phone and said you can collect in next 7 days. On 4th day I got call from store to collect phone. My problem was finally solved and phone booted up properly and no data was lost. They also gave me Genuine Nokia Headphone as a GIFT. 

This was my personal experience with Nokia support and totally genuine.  

 Samsung :

                            Now , I own Samsung Galaxy S4 I9500 ( international version ), I got it when it was newly launched and was running Jelly Bean 4.3 from stock. Few months later KitKat 4.4.x update was available ( announced on SamFirmware) , my phoneswas still not getting the update. I tried to reach Samsung Customer support. He started chatting me on their chat box. Our chat ended in 2 minutes, operator said we only deal local versions of Galaxy S4 .
It was also my personal experience with Samsung Support.

I personally would like to see Nokia back with all their traditions and premium quality. I'll buy Nokia phone if they come up with Android because I still trust them.
Let me know what you people think in comments.